Thousands of users across Europe, America and Canada are unable to connect to WhatsApp on both Android and iOS new year eve.
according to report,People were unable to respond to existing chats, start new ones or use the messaging app's WhatsApp web service.
It appears the service went down at 16.28 GMT (11.28 ET) and resurfaced around 45 minutes later - only to crash again minutes later.
According to observer,The main problem appeared to be that the app couldn't connect to the internet, even if
the user had a working mobile or Wi-Fi connection.
according to report,When an existing chat was opened, the name of the person or group was replaced with a spinning wheel and the word 'connecting.
While attempting to use the WhatsApp Web service generated an error message that said: 'WhatsApp Web requires a working internet connection, which you don't have at the moment.'
Elsewhere, some users could receive new messages - albeit with a delay - but couldn't reply.
The site initially resurfaced.
A spokesman told MailOnline: 'Some people have had trouble accessing WhatsApp for a short period today.
'We're working to restore service back to 100% for everyone and we apologize for the inconvenience.'
The service was initially restored - but a soon crashed again. but now its working 100% perfect
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